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My photos are not showing up

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My photos are not showing up

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Missing photos
  • Do you see your photos in your photos app on your phone, but not in the edit screen of your Relive video?

    We are aware that a small group of our users are facing this issue. You can use your phone's camera, instead of the in-app camera to take photos during your activity. 

  • It might be that the photo is not saved correctly in your camera folder. Sometimes, on Android devices, the photo is not really saved but is in the cloud, you might need to open the file and force the photo to be downloaded on your phone. 

  • If you make use of the in-app camera, you need to confirm each photo you take. Learn how to do this below.