What to do when facing a payment issue
You can try the following:
When subscribing on the website: Please ensure you are visiting the website on Google Chrome.
If you are still unable to subscribe on the website, you can try subscribing in the app by following these steps:
Go to your Profile (the rightmost tab)
Tap on the 'Get the most out of Relive' button
Follow the on-screen prompts
If you have tried to subscribe in the app and were unsuccessful, please try to subscribe on our website - https://www.relive.cc/plus.